Consumer Financial Protection Bureau, Financial regulatory agency in Washington, D.C., United States
The Consumer Financial Protection Bureau is a financial regulatory agency in Washington D.C., United States, that oversees banks and other financial companies across the country. The agency works from a modern administrative building where teams monitor compliance with consumer protection rules.
The agency was created after the financial crisis and began its work in 2011 through a new federal law. Its foundation aimed to protect consumers from risky lending practices and unfair financial products.
The institution promotes financial education through resources and tools that help Americans make informed decisions about their money and financial products.
Anyone with problems regarding financial products can file a complaint online or call a toll-free phone number. The website also offers information and guides about loans, mortgages, and other financial topics.
All submitted complaints are archived in a public database so anyone can see patterns with certain financial companies. This transparency helps other consumers make informed choices about their own banking relationships.
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