Disney University, Training institution at Walt Disney World Resort in Orlando, Florida
Disney University is a training center at Walt Disney World Resort where employees learn operational procedures, guest service standards, and company policies through specialized programs. The facility houses learning spaces, a library, and serves thousands of staff members annually across multiple training disciplines.
Van France founded the institution in 1955 as University of Disneyland to establish foundational training protocols for theme parks. It has since grown into a comprehensive training operation that has educated hundreds of thousands of employees.
The orientation programs here teach new staff members about company history and workplace standards, creating a shared understanding of values across all employees. Visitors can notice how this training shapes daily operations throughout the parks.
The facility is not open to regular visitors as it operates as an employee training center. University partners do offer exchange programs where students can work and learn during a six-month period at the resort.
Beyond training spaces, there is an employee store where staff can purchase discounted park admission tickets. This connects training directly to the daily benefits employees receive from working here.
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